Delivery Notice

PAYMENT

Card

The order amount will be charged to your card once your order has been placed.
Once your order is placed card will be charged and you'll receive a email confirmation of your order. 

Invoice

You can choose to pay with invoice through Klarna up to 14 days in arrears without any fee. Klarna are then responsible to send out your invoice and can take out a fee if your payment is not paid on or before the due date. If you have any questions regarding your invoice please contact Klarna directly. If you have not received you invoice please contact us at Support@Myrqvist.se.

RETURNS AND EXCHANGE

Return policy

We want you to be satisfied with your purchase. Therefore, whenever you shop at Myrqvist you have the opportunity to return the goods within 14 days.

To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging or in any other solid box. 

Please Note: Please be observant when trying on bought shoes and make sure you try them on a soft and smooth surface, preferably a soft carpet. If the shoes have marks and scratches on the sole or too visible creases on the upper part they will not be eligible for a return. 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error or is received later than 14 days can’t be returned. To complete your return, we require a receipt or proof of purchase. Shipping, additional duties and/or taxes will not be refunded.

When purchasing an engraved product the rights of return will only be eligible if the product is defected.

Please note: Always contact us at Support@Myrqvist.se before sending the return to us. The return process can variate depending on where you're located, this is to make the process as easy and quick as possible for you.

You can find the full information about returns and exchanges here.

Shipping

SHIPPING AND DELIVERY WITHIN SWEDEN

Delivery

Orders purchased weekdays before 1pm are shipped the same day. Orders with engraved products can take up to 5 weekdays extra before they are shipped. After orders are shipped the delivery time is 1-5 business days depending on your choice of shipping.

Shipping fees

Shipping costs for your order will not be refunded. Myrqvist will not cover any additional fees such as customs fees.

Non-picked up parcels

If the customer fails to collect the sent items and Myrqvist receives the package in return the customer will have to pay an additional 180 SEK if Myrqvist is to send the package again.  

Shipping is free of charge within EU, GB and USA.

If a package is sent back to us due to a customers refusal to collect the parcel or error to do so, Myrqvist will add an additional fee to cover the extra shipping costs and eventual custom fees. This money will be taken from the return i.e, the customer will not be fully refunded.